Privacy Policy, Terms and Conditions
Cookie Policy
At TrueWord Services we use cookies to improve the user experience on our website. By continuing to browse, you agree to the use of cookies in accordance with this policy.
What are cookies?
Cookies are small text files that websites place on the user’s device to store information. They can be temporary (deleted when the browser is closed) or persistent (retained until their expiration date).
What types of cookies do we use?
- Essential cookies: necessary for the operation of the site.
- Analytics cookies: allow us to understand how the site is used in order to improve it.
- Third-party cookies: may be used by external services such as Google Analytics.
How can you control cookies?
You can modify your browser settings to accept, reject, or delete cookies. However, some site functionalities may be affected.
Privacy Policy
TrueWord Services is committed to protecting users’ privacy. This policy describes how we collect, use, and protect your personal information.
Information we collect:
- Personal data provided in contact forms (name, email, phone number, attached documents).
- Technical information collected automatically (IP address, browser type, pages visited).
How do we use your information?
- To respond to your requests and send you quotes.
- To improve our services and user experience.
- To comply with legal obligations.
Do we share your information?
We do not sell or share your personal information with third parties, except when necessary to provide the requested service or as required by law.
Storage and Security:
Your data is stored securely and only for the time necessary for the purposes described.
Your Rights:
You may request access to, correction of, or deletion of your personal data by sending an email to info@truewordservices.com
Legal Notice
This website belongs to TrueWord Services. All content, including texts, images, and logos, is protected by copyright and may not be used without prior written authorization.
Responsibility:
We strive to ensure that all published information is accurate, but we do not guarantee that it is free of errors. TrueWord Services is not responsible for the misuse of the site’s content.
Legal Contact::
For any legal inquiries, please contact us at info@truewordservices.com
Terms and Conditions of Service
By accessing and using the TrueWord Services website, you agree to the following terms and conditions. If you do not agree with any of them, we recommend not using this site.
Scope of Service:
TrueWord Services offers document translation services with the option to maintain the original design. All work is carried out by professional translators.
Hiring Process:
Once a quote request and the documents to be translated are received, we will send a no-obligation estimate. By accepting this estimate, you will be considered to have formally contracted the service.
Payment Methods:
Payment must be made in advance using accepted methods. For large projects, an initial partial payment may be agreed upon.
Delivery Times:
Delivery times will be specified in each quote. TrueWord Services is not responsible for external delays.
Client Responsibility:
The client agrees to provide legible documents and all necessary information for proper translation.
Review and Corrections:
Corrections for errors are included and will be made free of charge if requested within 7 days after delivery.
Intellectual Property:
The client retains ownership of the original documents. TrueWord Services may keep copies for quality control purposes.
Confidentiality:
All documents and personal data received are handled with strict confidentiality.
Modifications:
TrueWord Services reserves the right to modify these terms and conditions at any time. Changes will be published on this same page.